ProTech Fire & Security Is A 24 Hour Company And Here To Meet Your Service Request Needs Anytime
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Our Service Response Times
Requests Received Before Noon > Same day service with a maintenance agreement in place
Requests Received After Noon > Next day service with a maintenance agreement in place
If no maintenance agreement is in place, we will provide service within 72 hours.
Emergency service, parts, and repair labor are not included but will be available on a 24-hour basis.
All non-emergency service work will be performed during regular working hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, except holidays.
If for any reason, it is necessary that work is performed at times other than normal working hours, additional fees will apply.
Service FAQ & Troubleshooting
We see a lot of the same questions commonly come up. If you’d like to some quick troubleshooting, please review our service FAQ and troubleshooting page.
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